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Privacy Policy

Last updated: February 12, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information.
  • Company(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to FlipAcross LLC, 8 The Green STE D, Dover, County of Kent, Delaware 19901, United States.
  • Consumer, for the purpose of the CCPA, means a natural person who is a California resident.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Delaware, United States.
  • Data Controller, for the purposes of the GDPR, refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website and Platform.
  • Website refers to FlipAcross, accessible from https://flipacross.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Amazon API credentials for service functionality
  • Payment information
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.
  • To provide You with news, special offers and general information about other goods, services and events which we offer.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns.

For Amazon SP-API integrations, restricted personal data is processed only for merchant-fulfilled shipping operations, carrier label generation and handoff, and legal compliance where required.

We do not use Amazon restricted personal data for advertising, profiling, or resale.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Amazon SP-API restricted personal data is retained for up to 30 days after fulfillment or delivery completion, unless a longer period is required by law. Amazon operational non-PII data may be retained for up to 2 years for operational and analytics purposes.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your Data Protection Rights

Depending on Your location and applicable laws, You may have the following rights regarding Your Personal Data:

  • Right to access: You have the right to request a copy of the Personal Data We hold about You. We will provide the data in a commonly used, machine-readable format (such as JSON or CSV) within 30 days of Your request.
  • Right to rectification: You have the right to request that We correct any inaccurate or incomplete Personal Data We hold about You.
  • Right to erasure: You have the right to request that We delete the Personal Data We have collected about You. Our Service may also give You the ability to delete certain information from within the Service.
  • Right to restrict processing: You have the right to request that We limit or stop processing Your Personal Data under certain circumstances.
  • Right to object: You have the right to object to Our processing of Your Personal Data where We rely on legitimate interests as the legal basis.
  • Right to data portability: You have the right to receive Your Personal Data in a structured, commonly used, machine-readable format and to transmit it to another controller.

To exercise any of these rights, please contact Us at privacy@flipacross.com. We will respond to Your request within 30 days. We may ask You to verify Your identity before processing Your request.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Service providers and logistics carriers

We may share the minimum required personal data with logistics carriers (such as FedEx, UPS, and DHL) and infrastructure providers when needed to operate the service and complete shipments. We do not broadly share Amazon restricted data with unrelated third parties.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

If a confirmed security incident involves Amazon information, we notify Amazon within 24 hours and handle any additional legally required notifications.

Amazon SP-API data handling reference

Detailed rules for Amazon data collection, processing, storage, use, sharing, disposal, retention schedules, and incident response are provided in our Data Handling Policy. If there is any conflict, Amazon SP-API specific controls in the Data Handling Policy govern Amazon-originated data processing.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: